Problems Paying Council Tax?

Postal service Industrial action may have delayed Council Tax Reminder Notices issued on 15 December 2022.  The Notice advises that the account must be brought up to date within 7 days of the Reminder Notice to avoid the account progressing to Summary Warrant to recover the full charge and a 10% statutory addition.   Given the disruption to the postal service no further action will be taken provided the payment due is made by 31 December. 

The January instalment is due by 7 January 2023.  Failure to pay on time will result in a Summary Warrant being raised if the Notice of 15 December 2022 was a Second and Final Reminder, even if the instalment specified on the Notice was paid by 31 December 2022. 

If you fail to bring your instalments up to date you will lose the right to pay by instalments and you will then be liable to pay the outstanding balance in full.  For a current financial year, where payments by instalment are applicable, a maximum of two reminders can be issued.

Please note you will not have another chance to pay by instalments and no further reminders will be sent.

Any unpaid arrears are recoverable by Summary Warrant proceedings with the addition of a 10% penalty.

Recovery action can lead to:

  • you being asked for details of your employment and bank accounts
  • your earnings being arrested
  • your bank account being arrested
  • the sheriff officer being involved in the recovery process
  • deductions being made from your income support

Water Direct

In certain circumstances water and sewerage charges can be deducted direct from benefits through the Water Direct Scheme.

Should you require further information or have a problem paying your bill please contact the Debt Recovery Team on 01475 712369 or email

If you are having difficulty with your finances you can also contact Inverclyde Advice First on 01475 715299

Our Sheriff Officers, Alex M Adamson, have their office at 63 Cathcart Street, Greenock, PA15 1DE where payment and private interview facilities are available.  The office is open to the public on Mondays and Fridays from 2.00pm to 4.00pm.