Street Cleaning

Service Overview

The street cleaning programme is carried out both mechanically and manually with the frequency varying dependent on the type and usage of land, as defined in the Code of Practice on Litter and Refuse Issued under Section 89 of the Environmental Protection Act 1990.
Should you wish to enquire or report any issues regarding the following services please contact our Customer Service Centre.

Litter Removal

  • All major shopping areas will be cleared of litter on a daily basis and throughout the day.
  • Other shopping areas and hot spots i.e. school runs, esplanades, fast food outlets as necessary, cleared of litter on a daily basis – at least once per day.
  • All public streets and other public areas not mentioned above will be cleaned at least once per month.
  • Any area reported to have excessive littering, will be responded to within 24 hours

Litter Bins

  • Litterbins within major shopping areas will be emptied several times daily.
  • Litterbins in less busy areas will be emptied at least once a week.
  • Damaged bins will be removed within 24 hours of being reported.

Needles/Syringes

  • Needles/syringes will be removed from all public spaces i.e. streets, parks, open spaces etc. as soon as possible - usually within 2 hours of being reported to us.

Dead Animals on Trunk Roads/Verges

  • Dead animals on trunk roads (as listed below) should be reported to Scotland Transerv on 0141 218 3800.
    • A8 from district boundary in Port Glasgow to Bullring Roundabout
    • A78 from Bullring Roundabout to district boundary in Wemyss Bay

Dead Animals on Public Streets/Verges

  • Dead animals reported on public streets/verges will normally be removed on the same day or early next day.

Procedure for the Disposal of Dead Dogs/Cats

  • Dog or cat with an ID tag/collar
    • We will contact the owner to make arrangements for them to collect it within 48 hours.
    • If the owner chooses not to collect it within 48 hours, we will dispose of the animal.
  • Dog or cat without an ID tag/collar
    • We will scan the animal for an embedded microchip.
    • If the scan is unsuccessful we will dispose of the animal.
    •  If the scan is successful, we will search national databases for details of the owner.  If this process identifies the animal’s owner, we will contact them to make arrangements for them to collect it within 48 hours.
    • If the owner chooses not to collect it within 48 hours, we will dispose of the animal.

Dead Animals on Beaches

  • Carcasses washed up on beaches will be uplifted as soon as possible.

Dead Animals in Gardens

  • If you are a Housing Association tenant you should report dead animals to your Housing Association.
  • If you live in a privately factored property you should report dead animals to your factor.
  • In other cases, the Council will remove large wild animals (deer/foxes/badgers) from gardens on the same day or early next day.
  • Smaller wild animals or birds should be bagged and placed in your black bin.

Leaf/Blossom Fall (Seasonal)

  • Leaf clearing programme.

Winter Maintenance (Seasonal)

  • Priority footway snow clearance and gritting programme. Follow the link on the left to view or download the Priority Footway Gritting Routes.

Community Clean-ups

  • We can provide support with community clean ups.
    • litter pickers (on a loan basis)
    • bags
    • gloves

For more information visit the Keep Scotland Beautiful or Clean up Scotland websites using the links in the External Links section of this page.

Page last updated: 6 August 2018