Registering a Death

To prevent the spread of COIVD - 19 registration offices are closed to the public so there are no face to face appointments.  We are now providing a telephone appointment service over a seven day week.

Doctors and hospitals have been instructed send a copy of the Medical Certificate of Death (MCCD) electronically to the Registration office.  The person who will register the death - the informant - should contact us by telephone to make arrangements to begin the death registration process.  (Families can now ask Funeral Directors to serve as an informant , though Funeral Directors are not obliged to do so.)

Registering a Death

When someone dies it can be a stressful and upsetting time.  This section will provide guidance and information to help you through the registration process.

All deaths in Scotland must be registered within 8 days.  If the death took place outwith Scotland it must be registered in the country the death occurred.

Inverclyde Registration Office is run on an appointment system.

How do I make an appointment?

You can call our office on 01475 714250 or visit the office:

Customer Service Centre
Municipal Buildings
Clyde Square
PA15 1LY

Who can register a death?

The death can be registered by:

  • Any relative of the deceased; or
  • Any person who was present when the person died; or
  • The deceased’s executor or legal representative; or
  • Any person living in the premises where the person died; or if there is no such person;
  • Any other person with knowledge of the death

What documents do I need to bring?

  • A medical certificate issued by doctor/hospital who certified the death; known as a ‘Medical Certificate of Cause of Death (MCCD)’, previously known as a ‘form 11’.
  • If readily available:
    • The deceased’s birth certificate
    • The deceased’s marriage or civil partnership certificate(s), if applicable
    • The deceased’s NHS number that can be obtained from their doctors surgery

What documents do I receive?

  • An abbreviated death certificate , which is issued free of charge
  • A certificate of registration of death (form 14) for the funeral director
  • A form for the Department of Work and Pensions (form BD8) this is for use in obtaining or adjusting social security benefits
  • A full death certificate(s)  can be purchased at the time of registration for the statutory fee of £10.00 per extract – this is an optional service
  • Tell us Once letter if you wish to use this service.  More information provided below.

How do I pay?

  • The preferred method of payment is debit/credit card.  Registration staff are unable to accept cash payments; however you will be able to pay at the general cash collection area within the main office.  Cash payments cannot be made on Wednesday before 11am.

What if I am late to my appointment?

If you are late for your appointment it may have to be rescheduled if we are unable to accommodate you.

Tell Us Once

Tell us once with Inverclyde Council means that you can just tell us once and other government departments and local council services will be contacted to advise of the death.   During your appointment with the Registrar you can ask to use the Tell Us Once service then and there. 

You will need to bring the following information about the deceased:

  • Their date of birth and, if you have it National Insurance Number
  • Details of any benefits or services they were receiving
  • Their driving licence or driving licence number
  • Their passport or passport number and town/country of birth
  • Details of Blue Badge if issued with one

More information can be found in the document’s section of this page – Tell Us Once

If you don’t have all the documents with you, or you want to use the service after the appointment, we can simply register your loved one’s passing with the Tell Us once Service.  We will provide you with a letter with contact details and unique reference code that will allow you to contact the service personally up-to 28 days later.  Should you decide not to use the service the information will automatically be deleted after the 28 days have lapsed.