How will my request be handled?
We must respond to all information requests we receive. We will advise and assist you in making a request and provide the information within 20 working days from receipt of your request.
There is no obligation for us to comply with an information request if:-
- an exemption applies;
- if the cost of doing so would exceed the amount set by the fees regulations; or
- if the information is not held by us. In these instances, you wil be notified why we cannot comply with your request (or cannot comply with it in full).
Related topics: Freedom of Information
Page last updated: 21 March 2016