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  • Complaint Handling Annual Report 1 April 2023 to 31 March 2024 https://www.inverclyde.gov.uk/assets/attach/17655/Appendix-1-complaint-handling-annual-report-style-1-April-23-to-31-Mar-2024-Final.docx

    1 0 0 1 2.4% 0 4 1 5 7.5% Physical Assets 0 0 0 0 0% 0 0 0 0 0% Regeneration & Planning...1 3 5.9% 0 1 1 2 4.34% Physical Assets 0 0 1 1 1.96% 0 1 0 1 2.2% Regeneration & Planning...

  • Annual Complaint Handling Report - 2021/22 https://www.inverclyde.gov.uk/assets/attach/15647/Appendix-1-complaint-handling-annual-report-style-1-April-21-to-31-FINAL-5-OCTOBER-2022-pam-FINAL.docx

    0 1 1 1.3% 0 0 1 1 1.4% Property Services 0 0 0 0 0% 0 0 0 0 0% Regeneration & Planning...3.3% 2 0 2 4 3.4% 8 2.5% Property Services 0 0 0 0 - 0 0 1 1 0.8% 1 0.3% Regen & Planning...

  • Annual complaint handling report 1 April 2020 to 31 March 2021 https://www.inverclyde.gov.uk/assets/attach/14658/Appendix-1-Annual-complaint-handling-Report-1-April-2020-to-31-March-2021-Final-05.11.2021.doc

    are responded to in a professional manner, providing performance management and analysis (financial, planning...3 10 3 2 34 Legal & Property Services 0 0 3 1 0 0 0 0 0 0 0 0 4 Regeneration & Planning...

  • Annual complaint handling report 2018/19 https://www.inverclyde.gov.uk/assets/attach/10453/Appendix-1-Annual-complaint-handling-Final.doc

    6 5 3 10 67 Legal & Property Services 0 0 0 0 0 1 2 0 0 2 0 1 6 Regeneration & Planning...The SPSO are planning further changes in the coming year....

  • Council Tax Privacy Notice https://www.inverclyde.gov.uk/assets/attach/10461/ct-privacy-notice-nov-2024.docx

    • The Scottish Government (if required as part of any application for Council Tax reduction); • Alex...

  • Fraud & Corruption Case Studies - Inverclyde Council https://www.inverclyde.gov.uk/council-and-government/fraud-corruption-case-studies

    She stated that she was also planning to emigrate to Australia after qualifying as a nurse and that the...

  • Shielding - Inverclyde Council https://www.inverclyde.gov.uk/covid-19/shielding

    Planning meetings have been taking place to map out the council and health and social care support for...

  • The Complaint Handling Procedure https://www.inverclyde.gov.uk/assets/attach/13922/LAMCHP-Part5-Inverclyde-Council-Final-Accessible-Format.docx

    requests), or an established appeals process followed throughout the sector – such as council tax, planning...

  • Our Strategies and Policies - Inverclyde Council https://www.inverclyde.gov.uk/community-life-and-leisure/inverclyde-libraries/about-our-libraries/our-vision-policies-and-performance/our-strategies-and-policies

    All persons wishing to become Borrowers must complete an application form and provide two forms of current...person will be required, on the request of a Staff Member, to confirm the details provided with their application...

  • Minutes https://www.inverclyde.gov.uk/meetings/documents/298/minutes.html

    Act 1990, Refuse Disposal (Amenity) Act 1978, Civic Government (Scotland) Act 1982, Town & Country Planning...