Contact Us

Opening times are Monday to Thursday 8.45am to 4.30pm and Friday 8.45am to 3.30pm

In Person:  Booking an appointment is encouraged but you are still able to attend without an appointment and you will be offered a time slot.  Entry is subject to COVID-19 safety rules , including wearing a face covering, two-meter distancing and hand sanitation. 

Payments are no longer accepted in the Customer Service Centre.  Alternative ways to make payments are direct debits, online payments, by telephone or using varius PayPoint facilities within the area.

Download our handy leaflet for a copy of the service contacts

Telephone: 01475 717171

E-mail: (please note this is only monitored during office hours)

Post to:                               

Customer Service Centre
Municipal Buildings
Clyde Square
PA15 1LY      

Emergency out of hours

Inverclyde Council:  01475 719999

Glasgow & Partners Emergency Social Work Service: 0300 343 1505

Trunk Road Faults - Scotland Transerve:  0800 028 1414

Roads and Lighting Faults:  0800 373 635

Specific Enquiries

If you wish to contact a specific service area online select from our list of online contact forms under Related links on this page.