Accessibility Statement

Inverclyde Council is committed to making its website accessible, in accordance with Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the Accessibility Regulations).

This accessibility statement applies to this web site – www.inverclyde.gov.uk.

Compliance status  

This site is partially compliant with Web Content Accessibility Guidelines version 2.1 AA, due to the non-compliances listed below.

Non-accessible content

(a)    Non-compliance with the Accessibility Regulations

  • Some PDF documents are not fully accessible to screen reader software. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
  • Subtitles are not provided for all pre-recorded video and audio content. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
  • Some documents, created by 3rd parties, may not be fully accessible. Documents published by 3rd parties are exempt from the accessibility regulations.

Preparation of this accessibility statement

This statement was prepared on 23/09/2020. This statement was prepared following a self-assessment of this website by Inverclyde Council officers. The statement was last reviewed on 23/09/2020.

Feedback and reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, please contact us at webmaster@inverclyde.gov.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS) https://www.equalityadvisoryservice.com.

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or Braille, please contact us at customerservice@inverclyde.gov.uk. We’ll consider your request and get back to you within 10 working days.

Changing Colours and Text Size

Changing the site's background colour to a dark, high contrast version can be particularly useful for users who rely on magnification technology as white can produce an uncomfortable glare. Some people may also wish to view this site with larger text. To try these options click the Show Accessibility Options link at the very top right hand side of this web site.

Additional Support

If you require technical support using our website, but have not been able to locate it on this page, please e-mail: webmaster@inverclyde.gov.uk.

There is also a link to the Aidis Trust web site in the Other Websites section of this page. Aidis Trust gives services, advice, information and support for people with disabilites so they can get the most from technology. A local rate telephone helpline is also available on 0845 120 3719 and is open from 9.30am to 5.00pm, Monday to Friday. It gives straightforward non-technical advice on computers and adaptations.