No One Left Behind
Scotland’s Devolved Employability Approach
No One Left Behind is the Scottish approach to employability provision. It focuses on the needs of the individual and builds on their strengths, giving them the right support to help to improve their life chances.
No One Left Behind is delivered through effective integration and alignment of a variety of local and national support and services. With services working closely together, they deliver better and more sustainable outcomes for those people who face significant barriers to accessing work.
Employability Customer Charter
The Charter has been co-designed with users of employability services and agreed by partners across the Public, Third and Private sectors. It establishes three commitments NOLB funded services will make to users:
1. A service that treats you with dignity and respect;
2. A service that works for you; and
3. A service that learns and improves.
Each commitment sets out what users can expect when accessing employment services, what employment services will do to achieve this and how users can ensure the commitments are being met.
A Lived Experience Panel was established to create this document, which brought together users from groups likely to experience barriers to employment, including disabled people, ethnic minority groups and care experienced people.
The Charter is available in the Documents section on this page.
Other NOLB information:
NOLB Delivery Plan – November 2020 - https://www.gov.scot/publications/no-one-left-behind-delivery-plan/
Next Steps for Employability Support – March 2018: https://www.gov.scot/publications/one-left-behind-next-steps-integration-alignment-employability-support-scotland/
NOLB Review of Employability Services – December 2018: https://www.gov.scot/publications/one-left-behind-review-employability-services/