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• Annual complaint handling report 2018/19

  https://www.inverclyde.gov.uk/assets/attach/10453/Appendix-1-Annual-complaint-handling-Final.doc

  This should be completed within 5 working days....9 17 13 10 12 5 5 12 6 6 4 104 Finance 3 4 4 5 8 5 2 7 6 5 3 10 67 Legal...We have 5 working days to respond to your complaint within the stage one process....There will be 5 levels of support & intervention: 1....Ombudsman Intervention 5....

• Personal Licence Application

  https://www.inverclyde.gov.uk/assets/attach/210/personal-licence-application-v25052018.doc

  ☐ Yes ☐ No Has any personal licence held by you been forfeited in the last 5 years?...not hold any other personal licences other than the one submitted for renewal ☐ Yes ☐ No  5....contents of this application are true to the best of my knowledge and belief SIGNATURE – read note 5...and no personal licence previously held by the applicant must have been revoked within the period of 5...convictions for relevant or foreign offences within one month of the licence holder being convicted. 5....

• Supporting Employee Attendance Procedure

  https://www.inverclyde.gov.uk/assets/attach/17556/supporting-employee-attendance-procedure.docx

  lost per employee 4 March 2017 Updated to reflect Policy & Resources outcomes on 20th June 2017 5...1.1 Aims 5 1.2 General 5 2 INTRODUCTION 5 3 employee responsibilities 5 3.1 Responsibilities...The 5 day period will not be recorded as sickness absence....The questionnaire should be returned within 5 working days....Flexible Working Policy 5. Redeployment Policy and Guidelines 6....

• Employability Customer Charter

  https://www.inverclyde.gov.uk/assets/attach/14637/employability-customer-charter.docx

  5. How can you give us feedback about the services delivering the Charter Commitments? 6.... Provide us with feedback on what went well or how we can improve. 5....services are accessible, and make adjustments to processes or ways of working to meet your needs 5....and processes as simple and as clear as possible by testing them with the people who will use them 5....organisations learn from each other, and that effective ways of working are shared across Scotland 5....

• Annual Review - Inverclyde RRTP 2022-23

  https://www.inverclyde.gov.uk/assets/attach/16609/Annual-review-RRTP-2022-23.docx

   In 2022/23 however, while still within the top 5 reasons for applications, the number of people in...2019/20 25 13% 5% 2020/21 30 13% 5% 2021/22 26 10% 5% 2022/23 19 6.5% - Consistently... In partnership with social housing associations, reviewed the section 5 process....The section 5 referral protocol is now both applicant-led (person-led) or void-led (property-led), to...their journey through the service – details of one these homeless journeys can be found in section 5....

• Recruitment of Ex-Offenders

  https://www.inverclyde.gov.uk/assets/attach/5317/1_recruitment-of-ex-offenders-v3.doc

  Document Control 3 1 POLICY STATEMENT 4 2 DISCLOSURE SCOTLAND CHECKS 4 3 DISCLOSURE CODE OF PRACTICE 5...4 DECLARING A CRIMINAL CONVICTION 5 5 Training 6 6 SUMMARY 6 Document Control Document Responsibility...Disclosure1 with the subject of the Disclosure before withdrawing a conditional offer of employment. 5...

• Annual complaint handling report 1 April 2020 to 31 March 2021

  https://www.inverclyde.gov.uk/assets/attach/14658/Appendix-1-Annual-complaint-handling-Report-1-April-2020-to-31-March-2021-Final-05.11.2021.doc

  0 0 0 3 Roads Shared Service 0 1 2 0 4 1 1 1 1 1 6 2 20 Education 3 1 1 2 4 5...The Council have 5 working days to respond to a complaint within the stage one process. 4.17 In.../20 2018 /19 2017 /18 2020 /21 2019 /20 2018 /19 No of complaints – closed at stage 1 within 5...days 13 40 29 5 0 2 12 % Complaints Meeting timescale 100% 100% 100% 83% N/A 2 100%...jurisdiction 0 Unable to proceed 3 Total 3 Early Resolution Cause and impact test not met (s 5...

• Resilience Matrix Guide - GIRFEC

  https://www.inverclyde.gov.uk/assets/attach/4895/resilience-matrix-guide-excerpt-from-workbook.docx

  Vulnerability Yes (x) No (x) Don’t Know (x) 1 Is the child between 0 and 5 years?...☐ ☐ ☐ 5 Does the child have asylum seeking status?...☐ ☐ ☐ ☐ 5 Has the child/young person experienced positive parenting?...☐ ☐ ☐ 5 Is either parent/carer experiencing a high level of stress?...☐ ☐ ☐ ☐ 5 Does the parent/carer understand the need for change?...

• Alcohol Licensed Premises Applicaton for Gaming Machine Permit

  https://www.inverclyde.gov.uk/assets/attach/1583/Licensed-Premises-Gaming-Machine-Permit-V25052018.doc

  due to expire] The applicant may apply as an existing operator if the answer to questions 2, 4 and 5...Part II Existing Permit Under Gambling Act 2005 5....due to expire] The applicant may apply as an existing operator if the answer to questions 2, 4 and 5...Daytime telephone number       5....50p / Maximum prize = £35  Category D: Maximum stake = 10p or 30p non-monetary / Maximum prize = £5...

• E-learning Guidelines 2025

  https://www.inverclyde.gov.uk/assets/attach/18318/e-learning-guidelines-2025.docx

  Using e-Learning 13 5. Forgotten Password 16 6. What courses should I do?...click on more tools 3 Then click on Internet Options 4 Then untick the turn on popup blocker box 5...Then select 'Advanced.' 5....Step 5 5....AR     2 yearly IOSH for Senior Executives Face to Face   M M M M               5...