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  • E-learning Guidelines 2025 https://www.inverclyde.gov.uk/assets/attach/18318/e-learning-guidelines-2025.docx

    face/teams   M M M M M M           Full course once then 3 yearly refresher Succession Planning...

  • Complaint Handling Annual Report 1 April 2023 to 31 March 2024 https://www.inverclyde.gov.uk/assets/attach/17655/Appendix-1-complaint-handling-annual-report-style-1-April-23-to-31-Mar-2024-Final.docx

    1 0 0 1 2.4% 0 4 1 5 7.5% Physical Assets 0 0 0 0 0% 0 0 0 0 0% Regeneration & Planning...1 3 5.9% 0 1 1 2 4.34% Physical Assets 0 0 1 1 1.96% 0 1 0 1 2.2% Regeneration & Planning...

  • Annual Complaint Handling Report - 2021/22 https://www.inverclyde.gov.uk/assets/attach/15647/Appendix-1-complaint-handling-annual-report-style-1-April-21-to-31-FINAL-5-OCTOBER-2022-pam-FINAL.docx

    0 1 1 1.3% 0 0 1 1 1.4% Property Services 0 0 0 0 0% 0 0 0 0 0% Regeneration & Planning...3.3% 2 0 2 4 3.4% 8 2.5% Property Services 0 0 0 0 - 0 0 1 1 0.8% 1 0.3% Regen & Planning...

  • Annual complaint handling report 1 April 2020 to 31 March 2021 https://www.inverclyde.gov.uk/assets/attach/14658/Appendix-1-Annual-complaint-handling-Report-1-April-2020-to-31-March-2021-Final-05.11.2021.doc

    are responded to in a professional manner, providing performance management and analysis (financial, planning...3 10 3 2 34 Legal & Property Services 0 0 3 1 0 0 0 0 0 0 0 0 4 Regeneration & Planning...

  • Annual complaint handling report 2018/19 https://www.inverclyde.gov.uk/assets/attach/10453/Appendix-1-Annual-complaint-handling-Final.doc

    6 5 3 10 67 Legal & Property Services 0 0 0 0 0 1 2 0 0 2 0 1 6 Regeneration & Planning...The SPSO are planning further changes in the coming year....

  • Coronavirus (covid-19) briefing - Tuesday 21 July 2020 https://www.inverclyde.gov.uk/assets/attach/11101/coronavirus-covid-19-briefing-21-july-2020.docx

    An application for a further £300k from the scheme is being assessed....

  • Dignity and Respect at Work & Grievance Policy https://www.inverclyde.gov.uk/assets/attach/17883/dignity-and-respect-at-work-grievance-policy.docx

    b) Application of Council’s Policy and Procedures. c) Matters of Health and Safety....payment of salary (relating to the administration of same), complaints concerning the operation and application...Fund and where the resolution sought is out with delegated authority d) Complaints concerning the application...Official who is applying council policy unless there is reasonable belief and/or evidence of incorrect application...Examples of issues with wider organisational consequences include: a) the application of terms and...

  • Our Strategies and Policies - Inverclyde Council https://www.inverclyde.gov.uk/community-life-and-leisure/inverclyde-libraries/about-our-libraries/our-vision-policies-and-performance/our-strategies-and-policies

    All persons wishing to become Borrowers must complete an application form and provide two forms of current...person will be required, on the request of a Staff Member, to confirm the details provided with their application...

  • Coronavirus (covid-19) briefing - Friday 23 October 2020 https://www.inverclyde.gov.uk/assets/attach/11408/coronavirus-covid-19-briefing-friday-23-october-2020.docx

    For full eligibility criteria, to download an application form and to find out how to apply for funding...

  • Supporting Employee Attendance Policy https://www.inverclyde.gov.uk/assets/attach/17557/supporting-employee-attendance-policy.docx

    Application of this policy and associated procedures ensures a fair, consistent and compassionate approach...Organisational Development and Human Resources will provide advice to support managers and employees in the application...